IndiGo fined ₹1.20 crore; Mumbai Airport fined ₹90 lakh
A fine of ₹1.20 crore imposed on IndiGo for passengers eating on the tarmac at Mumbai airport.
The civil aviation ministry took strict action against IndiGo and Mumbai Airport following the circulation of viral videos depicting passengers eating on the tarmac. Substantial fines were imposed, with Mumbai airport facing a penalty of ₹90 lakh, and IndiGo being fined ₹1.20 crore. Additionally, Air India and SpiceJet faced penalties for their respective violations.
In the midst of airlines grappling with the challenges of organizing delayed flights due to fog, a video emerged revealing an incident where IndiGo passengers hurriedly disembarked at the Mumbai airport, sat on the tarmac, and had food as their flight was diverted. The ministry served show cause notices to IndiGo and Mumbai Airport, stating that they failed to take proactive measures to prevent the situation, which posed a security threat.
IndiGo previously stated it had initiated an internal inquiry into the incident and has not responded following the imposition of the hefty fine. The airline mentioned, “IndiGo has already initiated an internal inquiry to address the issue and will be responding to the notice as per protocol,” in a statement.
What occurred on the IndiGo flight, leading passengers to dine on the tarmac?
IndiGo flight 6E2195, diverted to Mumbai airport at 11:21 pm on Sunday, permitted passengers to disembark onto the tarmac before boarding their next flight, 6E2091. The aircraft was assigned a remote bay (C-33) instead of a Contact Stand, hindering access to basic facilities like restrooms and refreshments at the terminal. Consequently, fatigued passengers resorted to sitting on the tarmac and consuming food.
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